Terms
All sales are final. In order to Return an item and receive a refund you must contact us within 5 days of delivery. Please contact us prior to sending the item. We will reply with instructions for returning the product. Bulk orders with more than ten items are non-refundable.
Please note: Refunds will be issued after our receipt of the product. The product must be in the same condition received with all tags in place.
We will refund the price of the product only. Shipping fees are not refundable.
Contact us to return an item
Shipping
We are currently shipping to the U.S. and Canada only. For orders outside the U.S., duties, taxes and all other charges that may be applied at customs are the responsibility of the customer.
Please contact us for rush shipping
Privacy Policy & Security
We are very strongly committed to protecting your privacy online and have taken important steps to protect the information you share with us. We use up-to-date encryption technology to safeguard your private information during electronic commerce transactions. Your personal and credit card information are stored only on computers that are not connected to the Internet. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you.
We NEVER redistribute your credit card information to ANY third party.
We will NEVER reveal your personal information (name, phone number, email, etc.) to ANY external organization not related to your transaction, unless authorized by you or required by law.
Safety Information
Hang Tag Information - This product meets all government safety regulations including:
- EN-71 and Toy Safety Standards ASTM F963.
- For children 3 years & up.
- Please remove all tags and accessories before giving this product to a small child.
Federal Compliance
SIL (Sewn-In Label) Information - All new materials.
- Content: 100% polyester fibers (may contain some wire).
- Surface Washable. REG. NO: PA-11386(CN)
- All RVPETS and CAMPEROONIES are copyrighted
- Handmade in China.